CONSULTING AND SERVICES
Prioritizing the customer journey to deliver breakthrough results for our clients.
Helping businesses accelerate their campaign to solve complex organizational and operational challenges.
-
![Virtual icons floating over open hand to represent IT Asset and Configuration Management.]()
IT Asset and Service Configuration Management
We help identify, track and protect IT assets across the infrastructure. It’s a critical practice to manage the integrity of data for reporting, recording, and auditing purposes.
-
![Silhouette of people with digital map of the world. Represents enterprise technology and performance.]()
Enterprise Technology and Performance
Let us drive your complex digital transformation, modernization, and remediation of technical debt; increasing the value of IT to your organization.
-
![Group of women and men around a table. Representing management consulting.]()
ITIL/ITSM and Program Management Consulting
Achieve the intended value for your organization. Our certified Consultants have developed strategies aligned with robust frameworks that convert into actionable goals; making impactful improvements.
What is the value of IT Consulting Services for Your Organization
Nevermore's IT Consulting Services understand the challenges organizations face. We harness structured frameworks like ITIL 4, SAFe, DevOps, PMP, and our unique Nevermore Service Delivery Model, fine-tuned to your organization's scale and maturity. We believe technology should empower people, streamline processes, and drive strategies.
Our service goes beyond a single hire - you gain a collective of knowledgeable IT experts, immersed in the world of IT, and benefiting from our extensive industry partnerships. We ensure your business stays current with the latest technologies, trends, and industry threats.
We fuel value creation by optimizing processes, and integrating automated systems for cost-effective and efficient operations. Our unique approach embeds key IT experts within your organization, spearheading change through our Organizational Change Management (OCM) approach. This methodology fosters rapid maturation of your new environment, providing in-house training, and nurturing an enhanced organizational culture. With Nevermore, you get more than IT consultancy, you gain a partnership for growth.
Why Choose US
Nevermore is uniquely positioned with a combination of solutions empowering organizations to manage their IT environments, in ways that drive meaningful outcomes today and can help you transform your operations for tomorrow.
Our advantages include:
Global scale and coverage
Operational and systems excellence
Software DNA (security thumbprinting/authorization)
Partner alignment
Legacy process transformation
Next-generation tech skills
App development, Artificial Intelligence (AI), and Internet of Things (IoT) expertise
Services solutions
Our Service Delivery Model
With our customer focused delivery model, we execute a continuous improvement cycle into a best fit practice for each client.
Our execution of the service delivery model delivers the following outcomes:
Enhanced customer satisfaction with IT services, organizational productivity, and service quality
Mitigated risks associated with service delivery and IT Service Management process activities and functions
Amplified alignment between business and IT
Comprehensive visibility with suitable controls and managed risks, fostering organizational agility, continuous improvement, and innovation
Streamlined and adaptable service delivery practices supporting digital transformation
Cost reduction through efficient resource utilization
Copyright 2022, Nevermore Solutions, LLC
Approach, Methods, and Techniques
Beyond the Service Delivery Model, we adhere to the Scaled Agile Framework (SAFe) and ITIL 4 methodologies. These methodologies incorporate principles of agile, lean, organization change management, and value stream mapping, to name a few.
We recognize that our clients value transparency and demonstrated value when choosing and collaborating with service providers. To deliver the value our clients seek, Nevermore’s team of highly skilled experts is proficient in technical and tactical aspects that utilizes the ITIL 4 Four-Dimensions Model. ITIL Four-Dimensions Model ensures value realization by managing and integrating each dimension into the delivery of products and services. The model's four dimensions are: (1) Organizations and People; (2) Information Technology; (3) Partners and Suppliers; and (4) Value Streams and Processes.
We organize around value delivery and Service Value Systems (SVS) for effective and efficient services and support.
ITIL guiding principles will help organizations to strategize and reach its goals of delivering effective and efficient services and support. The guiding principles focus on value, beginning with seeking to clearly understand the current state of the client’s service management posture through discovery and analysis activities. Improvement plans will include iterative feedback loops.
